Microsoft Acknowledges Windows Server 2022’s Troublesome KB5034129 Update
In mid-January, Microsoft released the latest cumulative updates for supported versions of Windows, aimed at rectifying known bugs and various security vulnerabilities. Among the systems receiving these updates was Windows Server 2022.
However, the updates introduced by Microsoft have, once again, led to disruptive issues, notably causing mainstream software such as Google Chrome, Mozilla Firefox, and Microsoft Edge to display blank screens.
Upon launching these applications, users are met with entirely blank windows devoid of any content. Windows Latest, after conducting tests, suggests that this issue is likely related to GPU anomalies triggered by the recent update, resulting in the software’s failure to properly call upon GPU resources and consequently displaying blank screens.
Microsoft has acknowledged that the latest update for Windows Server 2022 has indeed caused certain applications to malfunction, displaying a white screen and becoming unusable.
Following reports of this issue, Microsoft has privately confirmed to Windows Latest the existence of the problem, identified by update number KB5034129, released on January 9, 2024.
Interestingly, while Microsoft has privately acknowledged this issue, it has not been listed on the Windows 10 Health Dashboard. Given that Windows Server 2022 is a branch of Windows 10, it raises questions about the dashboard’s primary focus, which seems to be on documenting known issues for the consumer and enterprise editions of Windows 10, possibly implying that Windows Server systems might not be covered in this context.
As of now, Microsoft has not disclosed a timeline for resolving this issue. However, users who have encountered this problem have found that modifying the registry can serve as a temporary workaround.
How to fix Chrome or Edge white screen issue in Windows Server 2022 update
- uninstalled KB5034129
-
Open PowerShell in administrator mode and execute the following command:
reg.exe delete “HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\chrome.exe” /f