Sat. Aug 15th, 2020

Zoom apologizes for the privacy and security issues on its platform

1 min read

Due to increased usage during the coronavirus pandemic, the user began to pay attention to the numerous security and privacy issues of the video conferencing software Zoom. Recently, Zoom has been criticized for the privacy and security issues on its platform. Now, Eric Yuan, CEO of Zoom, has issued a lengthy statement to users, apologizing for unforeseen issues and promising to improve.

Zoom Communications / Public domain

Eric Yuan said that the use of Zoom has surged from 10 million users per day to 200 million users. Zoom recognizes that it does not meet the standards of the community and expectations of personal privacy and security. Zoom is deeply sorry for this. Now, Zoom has a large number of users using Zoom products in various ways, which brings them unpredictable challenges when the platform is conceived.

Eric Yuan said:

We appreciate the scrutiny and questions we have been getting – about how the service works, about our infrastructure and capacity, and about our privacy and security policies. These are the questions that will make Zoom better, both as a company and for all its users.

Eric Yuan reveals that starting next week, a weekly webinar will be held on Wednesdays at 10 am PT to provide privacy and security updates to the community.