Microsoft reports that artificial intelligence will shape new types of work

In its recently released 2023 Work Trend Index report, Microsoft posits that while artificial intelligence will indeed exert an influence on existing job roles, it is more likely to mold novel forms of employment, and alleviate the burden of current tasks, thereby enhancing both creativity and productivity in the workplace.

Data for this report, collected from February 1 to March 14, 2023, originates from a survey of approximately 31,000 individuals across 31 countries and regions. It further analyzes myriad Microsoft 365 usage scenarios and LinkedIn Economic Graph labor trends to assess whether artificial intelligence can lighten the workload.

The findings reveal a shift from past concerns about artificial intelligence superseding human employment towards how it can assist in workload reduction. Among the respondents, only 49% expressed apprehension about their job being usurped by artificial intelligence, while 70% of the workforce wished to use AI to alleviate their workload.

Moreover, an increasing number of corporations aspire to boost employee productivity through artificial intelligence. Approximately 29% wish to employ AI to decrease the volume of complex tasks employees must complete, or to reduce the psychological burden of work through AI.

The report also suggests that many corporations hope their employees understand how to implement artificial intelligence in their work. They anticipate that as AI reshapes work patterns, human-machine collaboration will evolve into the next transformative work modality, expected to enhance analytical judgment and flexibility in work performance.

Furthermore, a staggering 82% of corporate leaders desire their employees to be prepared for the development of artificial intelligence. Microsoft CEO Satya Nadella emphasizes that AI will eradicate the constraints caused by tedious tasks, liberating greater creativity and propelling vast developmental possibilities.