Mon. Nov 18th, 2019

Microsoft fixed Dolby sound and USB issues on Windows 10 Version 1903

2 min read

According to Microsoft’s known issues and notifications, the company updated the Windows 10 Version 1903 status page a few days ago, indicating that some of the previous problems have been fixed. These issues include error attempting to update with the external USB device or memory card attached, the failure of Dolby sound effects, and the loss of Dynabook application connections. Of course, Microsoft has actually tested potential fixes in recent months, and until now Microsoft believes that the problem is completely resolved before deciding to update the status log.

Windows 10 Insider Preview Build 18282

Error attempting to update with the external USB device or memory card attached

“If you have an external USB device or SD memory card attached when installing Windows 10, version 1903, you may get an error message stating “This PC can’t be upgraded to Windows 10.” This is caused by inappropriate drive reassignment during installation.
Sample scenario: An update to Windows 10, version 1903 is attempted on a computer that has a thumb drive inserted into its USB port. Before the update, the thumb drive is mounted in the system as drive G based on the existing drive configuration. After the feature update is installed; however, the device is reassigned a different drive letter (e.g., drive H).”

Audio not working with Dolby Atmos headphones and home theater

After updating to Windows 10, version 1903, you may experience loss of audio with Dolby Atmos for home theater (free extension) or Dolby Atmos for headphones (paid extension) acquired through the Microsoft Store due to a licensing configuration error.
This occurs due to an issue with a Microsoft Store licensing component, where license holders are not able to connect to the Dolby Access app and enable Dolby Atmos extensions.
Loss of functionality in Dynabook Smartphone Link app

Some users may experience a loss of functionality after updating to Windows 10, version 1903 when using the Dynabook Smartphone Link application on Windows devices. Loss of functionality may affect the display of phone numbers in the Call menu and the ability to answer phone calls on the Windows PC.

Now the above problem has been completely solved so that users can upgrade to Windows 10 version 1903.