Google has filed a lawsuit to dissuade scammers to post fake businesses and fake reviews
Google has recently initiated a lawsuit in the U.S. District Court for the Northern District of California against GMBEye, Rafadigital, and Rafadigital’s founder, Ethan QiQi Hu, accusing them of distributing over 350 packages of counterfeit data, which encompass more than 14,000 fictitious reviews.
Google contends that these fraudulent reviews seriously obstruct users’ ability to accurately assess whether businesses or restaurants meet their personal expectations, and they adversely affect the operation of Google’s services. Therefore, to safeguard users’ rights, legal action is necessitated against the entities involved in disseminating deceitful reviews.
Simultaneously, Google underscores that it continually monitors review content on its services using both manual labour and artificial intelligence. In 2022, they successfully shielded over 185,000 businesses from the detrimental effects of false reviews and barred over 20 million counterfeit reviews from appearing on their services.
Google has furthermore stated that it is presently collaborating with regulatory bodies such as the U.S. Federal Trade Commission to obstruct the impact of counterfeit reviews on the fairness of its services. By persistently harnessing review technologies and grievance mechanisms to diminish the issue of false reviews, Google seeks to enhance the trust of both users and businesses, thereby augmenting the credibility of its services.