Apple was sued again for iPhone water resistance promotion
Apple was sued for allegedly misleading the iPhone’s water resistance performance. This class action is accusing Apple of exaggerating the water resistance of the mobile phone and causing damage to users in the iPhone’s publicity on the water resistance.
Apple would also introduce its water-resistance performance in the promotion of its own iPhone series, such as the iPhone 11 Pro and Pro Max. Apple’s official statement is that the waterproof performance reaches IP68 and can survive for 30 minutes at a depth of 4 meters, while the iPhone 12 can survive for 30 minutes at a depth of 6 meters.
However, according to this lawsuit, the prosecution believes that this propaganda is “insufficiently qualified by fine print disclaimers,” because these certifications are based on the results of testing in a laboratory with still pure water, and not swimming pool water or seawater. This means that if the user is standing by the pool or in the sea, and the iPhone in his hand is splashed or immersed in water, once the phone is in the water, it is not covered by the warranty because the water contains chlorine or salt.
The plaintiff in the lawsuit, Antoinette Smith, allegedly purchased the iPhone 8 and tested the waterproof performance of the iPhone 8 in accordance with the standards of the mobile phone’s waterproof IP certification and the test environment. After that, it was rejected when attempting to submit a warranty application to Apple.
This is not the first time Apple has faced lawsuits over the water resistance performance of the iPhone. As early as November 2020, the Italian competition regulator had fined Apple US$12 million for false propaganda on the water-resistance of iPhone 8 to iPhone 11.