RTX 4090 owners filed a class action lawsuit against Nvidia

Recently, users have reported that the 12VHPWR interface of the Nvidia GeForce RTX 4090 graphics card and its power supply line have been overheated and melted, and various parties have been arguing about the specific reasons for the damage. However, some GeForce RTX 4090 users have decided to file a class action lawsuit against Nvidia on this issue, suing Nvidia for unjust enrichment, breach of warranty, fraud, and violations of New York’s General Business Law.
According to TomsHardware, the lawsuit, filed Nov. 11 in California federal court, accuses Nvidia of “marketed and sold the RTX 4090 with a defective and dangerous power cable plug and socket, which has rendered consumers’ cards inoperable and poses a serious electrical and fire hazard for each and every purchaser.”

In the complaint, the plaintiffs say they purchased a GeForce RTX 4090 graphics card from Best Buy for $1,599.99 and are “experienced in the installation of computer componentry like graphics cards.” The graphics card was installed in the best possible way, but eventually, the 12VHPWR power supply wire overheated and melted, so the plaintiff and class members got a double whammy, arguing that a dangerous product should not be sold at a high price in its current state.

Recently, Nvidia officially stated that it is still continuing to investigate reports of damage, and has no further details to share for the time being. Previously, Gabriele Gorla, director of engineering at Nvidia, revealed to Igor’s Lab that the official 12VHPWR power supply lines were supplied by Astron and NTK respectively. According to Igor’s Lab, although the 12VHPWR power supply lines of the two suppliers meet the standard specifications of PCI-SIG, they adopt different designs internally. The former uses a design of two spring contacts, which makes it more prone to poor contact during plugging and unplugging, resulting in damage.