RTX 4090 owners filed a class action lawsuit against Nvidia
In the complaint, the plaintiffs say they purchased a GeForce RTX 4090 graphics card from Best Buy for $1,599.99 and are “experienced in the installation of computer componentry like graphics cards.” The graphics card was installed in the best possible way, but eventually, the 12VHPWR power supply wire overheated and melted, so the plaintiff and class members got a double whammy, arguing that a dangerous product should not be sold at a high price in its current state.
Recently, Nvidia officially stated that it is still continuing to investigate reports of damage, and has no further details to share for the time being. Previously, Gabriele Gorla, director of engineering at Nvidia, revealed to Igor’s Lab that the official 12VHPWR power supply lines were supplied by Astron and NTK respectively. According to Igor’s Lab, although the 12VHPWR power supply lines of the two suppliers meet the standard specifications of PCI-SIG, they adopt different designs internally. The former uses a design of two spring contacts, which makes it more prone to poor contact during plugging and unplugging, resulting in damage.