The built-in screenshot tool in Windows 10 is the previous Snip and Sketch, which is a feature-rich screenshot tool such as support for irregular screenshots. However, a recent Microsoft support document admitted that there seems to be a problem with the Snip & Sketch when users use the keyboard shortcut (Windows key+shift+S) to capture screen content. It’s unclear how the issue occurred, but it could be traced back to the February 2022 update at the earliest, with all subsequent updates having the same error code.
Microsoft stated in a support document that this issue started with update KB5010342 released on February 8, 2022, and affects all subsequent updates. When the user uses the keyboard shortcut (Windows key+shift+S) to take a screenshot, the screenshot tool cannot capture the screen normally. It is worth noting that this problem only affects a small number of users.
Microsoft has not yet clearly stated when an update will be released to fix the problem, but Microsoft has hinted that the company is actively researching the source of the problem in order to fix it as soon as possible. If the shortcut key cannot be used, the user can fix the screenshot tool on the taskbar, and when you need to use it, you only need to click to take a screenshot of the screen normally.