Microsoft is going to solve bug that caused Windows 10 to fail to remember passwords

Since the release of Windows 10 v2004, users have found that this version has frequent log-off problems, and various software will automatically log out of the logged-in state.

These affected Softwares include Microsoft 365, OneDrive, Outlook, Google Chrome, Microsoft Edge and Adobe, and other software.

The problem affects a lot of users and there have been user reports since April 2020. Although Microsoft later confirmed the problem, it has not been completely resolved.

Microsoft engineers pointed out that under normal circumstances after the user login to any service, the credentials generated after logging in will be saved locally and stored according to the established time.

In principle, the user is required to log in again only after the credential expires. Under normal circumstances, these credential timeouts are very long to avoid frequent user logins.

However, a problem caused by an update caused an abnormality in the credential function, which resulted in the new credential generated by the user every time the user logged in would be destroyed by the system for no reason.

When the credential is destroyed, these services require the user to log in. In the end, for the user, various services are constantly appearing, and logging in is constantly required to log in.

Initially, it was mainly Microsoft Office components, including OneDrive, that were affected by the problem, but Microsoft found that the problem affected a wider range.

Now Microsoft confirms that similar problems will occur in Microsoft’s own browser and Google browser, and the credentials stored in the browser may be damaged.

If you are using an older version of Windows 10, you should not encounter this problem. From the current situation, this problem mainly affects the 20H1 and 20H2 versions.

Microsoft engineers said that the credential destruction is related to scheduled tasks created by certain applications, which should be automatically created by the software in most cases.

Eric Lawrence, Microsoft Edge Program Manager released a message on the Chromium browser forum a few days ago that Microsoft has identified the problem and formulated a potential repair plan.

For users who perform S4U tasks with relatively little impact, Microsoft has provided a solution in the Windows 10 Dev version to completely solve the problem.

As for other issues, Microsoft will continue to investigate and formulate a repair plan. The issues that have been discovered will be repaired through cumulative updates early next year.

Via: windowslatest