AMD admits to rare Radeon graphics card driver issues

Recently, PC World reported a bug in the Radeon graphics card driver program, which could damage the Windows operating system, ultimately leading to system crashes. In fact, users have previously reported this issue. After the release of the AMD Software Adrenalin Edition 23.2.1 driver program, some users were warned to back up their computer data before updating the driver program. It has been almost a month since this incident, and since the majority of users have not encountered such troubles, it has been of little concern, and AMD has not confirmed it.

PC World’s editor encountered this problem and contacted AMD, and the official finally admitted that it is a scarce issue. The conclusion is that users should avoid using the “Factory Reset” option when installing the AMD Software Adrenalin Edition, which is the root of the problem.

ASRock Radeon RX 7900 Phantom Gaming/Taichi Series, Source: VideoCardz

If the Windows operating system used by the user is damaged due to this error, it may be necessary to reinstall the system, but this is the last resort, and it should only be done when no other method can solve the problem. Generally, users can try the startup recovery module built into Windows, which may solve this problem.

PC World stated that although the probability of encountering this problem is very low if it does occur, users should still report their experiences to AMD in order to resolve these issues in future versions of the Radeon graphics card driver program. In addition, users should also pay attention to updates for the driver program and operating system.