Fri. Aug 14th, 2020

OneDrive app may prevent users from upgrading Windows 10 v2004

2 min read

Microsoft is currently pushing Windows 10 version 2004 very carefully, so there are not many users currently receiving updates.

There are a lot of problems that will cause users to don’t receive Windows 10 version 2004 Update, such as driver compatibility issues, third-party software compatibility issues, or hardware compatibility.

Some users in the official Microsoft community were blocked when they tried to upgrade, and the readable log file showed that OneDrive and the old filters were not compatible with Windows 10 v2004.

A user wrote:

“I’m trying to do a feature update of Windows 10 from 1909 to 2004. However, during the install, I get what appears to be a blocking app. the *_HumanReadable.xml file tells me the name of the app is “OneDrive and Legacy filters” with a AppGuid of {afb67a42-a10a-48a0-9677-77b4d80efecc}, neither of which I can find in Add/Remove Programs, Win32_Product, or HKLM:\Software\Microsoft\Windows\CurrentVersion\Uninstall.”

Another user wrote:

“We’re having the exact same problem you are, the *_HumanReadable.xml file gives us the same error about the “OneDrive and Legacy filters” app with a AppGuid of {afb67a42-a10a-48a0-9677-77b4d80efecc}. We are using WSUS for in place 2004 upgrades, and only have experienced this issue on some of our machines. Some machines of the same model (same hardware, drivers, etc) have this issue, while others upgrade to 2004 properly.”

At present, Microsoft has not confirmed this problem, but the test results of many users are that uninstalling OneDrive can smoothly upgrade to Windows 10 version 2004 and there is no filter compatibility failure.

If users have similar problems, they can try to uninstall OneDrive and download the installation package from Microsoft’s official website after the upgrade to re-install.

All relevant data is saved in the cloud, so after uninstalling it will not cause data loss, but some files that are always kept locally will need to be downloaded again.

Via: TechDows