Nintendo offers free repairs for Switch Joy-Con drift issues in European and American regions
Since its release, the Nintendo Switch has consistently struggled with the issue of Joy-Con drift, a phenomenon in which many users have discovered that their Joy-Con controllers execute unintended in-game actions or even move characters without being touched. Numerous DIY repair methods have surfaced online, and some consumers have even initiated lawsuits against Nintendo.
Recently, the Nintendo UK website indicated that free repairs would be provided for conspicuous Joy-Con drift, even beyond the warranty period. As early as 2019, Nintendo announced lifetime free repairs for North American customers, and free drift repairs are now available in North America, Europe, and Latin America.
Despite offering free repairs, Nintendo still faces criticism for not truly resolving the Joy-Con drift issue and instead requiring players to repeatedly send in their controllers for service. However, in the five years since the Switch’s launch, Nintendo has been unable to rectify the drift problem.
Regrettably, no Asian regions benefit from free repair services. Users in these areas must either pay for repairs or attempt various do-it-yourself “remedies.”