Although Microsoft has always believed that it is at the forefront of the EU’s general data protection regulations, the regulatory agency survey found that Microsoft still has various types of violations. Most of these issues are generated around Microsoft telemetry services, which are designed to automatically collect Microsoft operating systems and software data for submission to Microsoft for analysis. In this process, the private information generated by the user may be obtained by Microsoft.
Initial investigations revealed concerns about whether the format terms of Microsoft-related software met data protection rules and that Microsoft handled user data. For example, the European Union defines data for identifiable natural persons including name, date of birth, photos, videos, e-mails, and telephone numbers as personal information.
According to a survey released by regulators, Microsoft also immediately issued a short statement, and Microsoft said it is discussing with EU customers to develop new contract terms. Microsoft said it has always followed the relevant EU regulations and helped customers comply with the relevant regulations. The new contract terms to be released will solve the new problems raised by the regulators. For Microsoft, basically, as long as the EU regulators proposed Microsoft will change, from the previous Windows 10 privacy settings to data processing has always been the case.