KB5028185 Update for Windows 11 fixes the high polling rate mouse stuck problem in the game
Certain peripherals currently on the market offer remarkably high polling rates, such as the HyperPolling wireless technology supported by Razer wireless mice, which can deliver polling rates up to 4000Hz. For fast-paced games such as first-person shooters, this can significantly enhance the control experience. However, such high polling rates may not necessarily perform optimally in the Windows 11 operating system, and could potentially cause lag during gameplay.
The interconnectivity within the gaming world has grown significantly tighter than before. Players have come to depend on an increasing number of background applications during gameplay, such as voice chat, streaming, peripheral configuration plug-ins, and more, pushing the input stack of the Windows operating system to its limits. Due to the inputs from high polling rate mice being not only directed to the game but also to multiple backgrounds, the system has to process a large amount of input data in a short time. This prevents the system from dedicating as much performance as possible to running the game, potentially leading to lag.
Microsoft’s development team has addressed this issue by limiting and consolidating raw mouse signal information in the background, thereby reducing the time required to process input requests. Microsoft admits that they observed lag while playing some popular games on the Surface Laptop Studio with a mouse with a polling rate of 1000Hz. However, after their improvements, they can now offer a smooth, uninterrupted gaming experience under the same settings, while maintaining low latency and high-precision input during gameplay.