AMD is investigating fTPM for slow gaming performance and audio
AMD’s fTPM is a firmware-based TPM trusted platform certification. Compared with TPM physical security chips, fTPM implements TPM-like functions at the software level to improve security. Of course, it can also pass Windows 11 TPM certification.
Previously, we mentioned that some users on the Reddit forum said that the frame rate of the screen dropped when playing games after turning on fTPM, which seriously affected the game experience. And more users also mentioned in the discussion on the thread that there may be a stuttering or crackling sound when playing any audio content after turning on fTPM. This does not occur continuously, but occurs randomly and may be annoying for some users.
It is worth noting that fTPM is enabled by default. Unless the user manually disables it in the BIOS, fTPM is enabled, and even after manually disabling it, fTPM will turn on again if the BIOS firmware is updated.
A German netizen posted on AMD’s official forum that after using Windows 10 or Windows 11 and turning on fTPM, after each update, he must disable fTPM in the BIOS for the first time, otherwise there will be stuttering or abnormal sounds when playing audio, and these sounds will make him very nervous.
In the post, a large number of AMD users said they encountered similar problems, and the audio stutter or crackling sound is just one of them, and the game stutter mentioned above is also a problem. Some users also encounter random freezes in the system. The shortest freeze time may be only 0.5 seconds. Another user said that AMD and Microsoft have not solved this problem for so long, and he believes that this is an insult to paying users by the two companies.
After nearly three weeks of feedback, AMD officials finally noticed this problem. AMD official forum administrator Matt replied in the post that the company is investigating the issue, and if there is new information, a notification will be issued in a timely manner. But AMD has not provided a temporary solution, nor has it confirmed that disabling fTPM will temporarily solve the problem.
The easiest solution for users is to disable fTPM. Of course, there is an easier way besides disabling it in the BIOS, and that is to use ViveTool to disable fTPM in Windows 11 system. To disable AMD fTPM, execute the following command in ViveTool:
vivetool addconfig 31621124 1
It should be noted that fTPM will be restarted after updating the BIOS firmware, please re-enter the BIOS interface to disable it.
