It is unclear which areas and how many users have been affected. Some users from the US and Europe have shared the email pictures they received from Amazon on Twitter.
Good morning, @AmazonHelp. Not to be rude, but if the email below is legit, it is unsatisfactory. For how long was my email address exposed? To whom was it exposed? The whole world? How did it wind up exposed? Could anyone seeing it also see orders linked to that email address? pic.twitter.com/xkamRjhNDB
— Dissent Doe, PhD (@PogoWasRight) November 21, 2018
Amazon informed the customer in the email that the “technical error” issue has been resolved, but declined to provide further details on the issue. For customers, the only way to know if their information has been compromised is to see if they have received an email from Amazon. Although the user’s information is made public, Amazon tells the customer that there is no need to change the password or “take any other action.”