HP releases an update to resolve the blue screen of death issue with Windows Defender

Earlier, we mentioned that some HP computer users installed the latest Windows 10 cumulative update, the blue screen of death problem occurred.

Hewlett-Packard official support staff said it was a compatibility issue caused by Windows Defender. The conflict between Microsoft antivirus software and HP components caused a blue screen of death.

Specifically, the anti-tampering function built into Microsoft anti-virus software conflicts with HP components, but HP has not explained whether its official components have been tampered with.

Hewlett-Packard has launched a new version of HP software components for its laptop users, and users will no longer get a blue screen of death when upgrading to the latest version of HP software components.

The HP software component mainly provides services such as automatic driver updates and support for HP users. The component will be pre-installed directly on the HP laptop.

However, if the user already has a blue screen of death and cannot enter the system, it is not easy to update the HP software components, so it is necessary to uninstall the cumulative update first.

After uninstalling the cumulative update, first, upgrade the HP software component update and then install the Windows 10 cumulative update, so that compatibility issues will no longer occur.

Via: Neowin