Chrome OS encounters 100% CPU usage bug
Recently, some netizens posted on the Google Support Forum saying that after their ChromeOS was updated to version 85.0.4183.108, the memory usage soared, the application could not run normally, and the fan was running at high speed. Many ChromeOS users posted that they encountered the same problem, the device became hot, and the power consumption rate increased significantly.
From their feedback, the direct cause is that the com.android.vending:download_service process of Google Play occupies nearly 100% of the CPU load. This service is used to download available updates from the Google Play Store.
But even if the application is not being updated, the process maintains a very high CPU usage. Some users choose to roll back to an older version of Google Play. Others use the task manager to kill the process or press and hold the power button to restart, but it still reappears.
Before the official bug fix, after rolling back to an older version, it is more effective to disable background WiFi and data. At present, according to reports from netizens, this problem does not occur on all Chromebooks. The main ones that encounter problems are Acer Chromebook, ASUS Chromebook Flip, and Galaxy Chromebook.
Google noticed this matter and mentioned in a bug report that this problem may be caused by missing files in ChromeOS.
But later, many users found that their Android phones also have this bug, and Samsung, Oneplus, Xperia, and other models have been recruited.
In the latest response, Google product expert Jim Dantin realized that this is a common problem, “Anyone experiencing this problem should file a feedback report so that the ChromeOS team can study your system logs and determine what is going on. Posting “me too” comments here, doesn’t really help.”
Next, the ChromeOS and Android teams will work together to clarify the situation and fix this problem.