Apple is facing another lawsuit due to a cracked MacBook screen problem
According to 9to5Mac, Apple is facing a lawsuit over its M1 MacBook. According to Bursor and Fisher, a California-based law firm, Apple knew that the M1 MacBook screen would crack under normal use, but refused to provide users with free repairs, and therefore initiated a class-action lawsuit against Apple.
Launched by Apple and based on the self-developed M1 chip, the 13-inch MacBook Air and MacBook Pro are certainly well received. But at the same time, many users’ M1 MacBook screens suddenly cracked after using them, and they had to pay Apple hundreds of dollars for repairs. Apple said that the cracked screen is not a problem of the MacBook itself, but is caused by improper operation by the user or a small foreign object between the screen and the keyboard when the MacBook is closed.
The litigation documents show that the prosecution believes that the M1 MacBook is inherently flawed because its screen is particularly fragile.
Lawyers Migliaccio & Rathod LLP say that affected owners disagree.
Migliaccio & Rathod LLP is currently investigating Apple over widespread reports that the retina display in their recent line of M1 MacBook laptops is vulnerable to screen cracks during normal usage.
Many users allege that they have opened their devices from the closed position without applying any undue pressure, only to find dramatic cracks in the retina display, often accompanied by black bars running across the screen. Others report that the crack followed a simple adjustment of the screen’s viewing angle. In none of these cases would a reasonable consumer expect such activity to damage their device, let alone cause a screen crack that impairs its functionality […]
Many suspect that the display is simply not sturdy enough to withstand the normal pressures of opening, closing, or adjusting its position, an issue for which Apple has provided zero forewarning. Whatever the case, users are left with little choice but to spend upwards of $600.00 to have their display repaired, with no guarantee that the screen crack defect won’t reoccur at a later date.