Samsung self-repair program expands to European and UK markets

Following Samsung’s announcement last year of a self-service repair plan in the United States, in collaboration with iFixit to provide suitable repair toolkits for the Galaxy S series phones and Galaxy Tab series tablet devices, the company has now further declared the expansion of this self-repair program to the European and British markets, enabling a broader consumer base to independently repair Samsung products.

This plan is to be implemented in the markets of Belgium, France, Italy, the Netherlands, Poland, Spain, Sweden, and the United Kingdom. ASWO and 2Service will furnish the requisite repair tools, while Samsung will provide the necessary repair instructions through a specialized website.

In addition to certain regions of the European Union where this self-repair plan has already been formally implemented, it is projected to be launched in areas like the United Kingdom by the end of June this year.

Within Germany, the repair kit is priced at 30 euros, while the components such as the port and back cover for the Galaxy S20 series are priced at 50 euros, and the screen components at 200 euros. However, the price of components varies with different models; for instance, the screen component for the Galaxy S22 Ultra will retail at 310 euros.

Currently, the Samsung products eligible for this self-repair plan include the Galaxy S21 series and the Galaxy S22 series phones, as well as the Galaxy Book Pro and Galaxy Book Pro 360 laptops. For mobile devices, the screen, glass body back cover, and bottom port can be replaced, whereas, for laptop products, the top and bottom covers, screen, touchpad, power button with integrated fingerprint recognition function, and rubber feet can be replaced.