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Tag: Samsung self-repair program

  • Samsung self-repair program expands to European and UK markets

    Following Samsung’s announcement last year of a self-service repair plan in the United States, in collaboration with iFixit to provide suitable repair toolkits for the Galaxy S series phones and Galaxy Tab series tablet devices, the company has now further declared the expansion of this self-repair program to the European and British markets, enabling a broader consumer base to independently repair Samsung products.

    This plan is to be implemented in the markets of Belgium, France, Italy, the Netherlands, Poland, Spain, Sweden, and the United Kingdom. ASWO and 2Service will furnish the requisite repair tools, while Samsung will provide the necessary repair instructions through a specialized website.

    In addition to certain regions of the European Union where this self-repair plan has already been formally implemented, it is projected to be launched in areas like the United Kingdom by the end of June this year.

    Within Germany, the repair kit is priced at 30 euros, while the components such as the port and back cover for the Galaxy S20 series are priced at 50 euros, and the screen components at 200 euros. However, the price of components varies with different models; for instance, the screen component for the Galaxy S22 Ultra will retail at 310 euros.

    Currently, the Samsung products eligible for this self-repair plan include the Galaxy S21 series and the Galaxy S22 series phones, as well as the Galaxy Book Pro and Galaxy Book Pro 360 laptops. For mobile devices, the screen, glass body back cover, and bottom port can be replaced, whereas, for laptop products, the top and bottom covers, screen, touchpad, power button with integrated fingerprint recognition function, and rubber feet can be replaced.

  • Samsung partners with iFixit to launch self-repair program

    Although today’s smartphones are still considered high-tech products, it is relatively simple to replace the battery, screen, camera, etc. Therefore, many players like to repair by themselves, which is not only fun but also saves some money. However, the original parts are difficult to buy, Samsung seems to see this need, and recently announced their self-repair program with iFixit.
    Samsung security update

    Samsung’s plan was launched in partnership with the well-known teardown site iFixit, which will provide repair support including original parts, disassembly tools, and repair guides for users who want to repair their phones themselves. It is currently confirmed that the Galaxy S20 and S21 series, as well as the Galaxy Tab S7 Plus tablet, will be the first devices in the program. The latest generation of Samsung’s Galaxy S22 series has not yet been supported. It should be because these new models are still within the warranty period. Samsung does not recommend that you repair them yourself. It is more convenient to go back to the official after-sales maintenance.

    However, on the supported models, Samsung only provides the original parts for the screen, back cover glass, and charging interface, and does not have the battery that the majority of users need most. It may be because the battery is fixed by glue. Samsung is worried that users will find accidents if it is improperly operated.
    Although Samsung’s self-study program currently supports flagship and high-end machines, Samsung said it will expand this program to Samsung’s mid-range Galaxy A series in the future.