In early November last year, EVGA issued an announcement that a truck full of GeForce RTX 30 series graphics cards was stolen on its way from San Francisco to EVGA’s Southern California distribution center on October 29, 2021. The graphics card retails are $329.99 to $1959.99. EVGA did not disclose the specific number and other details of these graphics cards, but only reminded consumers that purchasing these graphics cards would violate relevant laws and regulations. At the same time, EVGA knows the part number of the stolen graphics card, and will not register these graphics cards on the official website, honor the warranty, compensate, and other after-sales services.
Two months later, some users claimed to have purchased two EVGA GeForce RTX 3080 Ti graphics cards online. After entering the serial number on the official website, they confirmed that they were the previously stolen graphics cards. These graphics cards are currently sold through a retailer in Vietnam with a one-month warranty and relatively favorable prices. It is understood that graphics cards imported into Vietnam through “unofficial” channels generally operate in this way.
When the local Vietnamese retailer in charge of selling these graphics cards learned of the situation, they apologized to the buyers and promised to take full responsibility for recycling the graphics cards and refunding the cost. The retailer said the graphics cards were brand new imported through a local EVGA graphics card agent, due to the relatively cheap price, the agreed warranty period is only one month, and the origin of the graphics card is not clear in advance, it is not intentional, the recovered graphics card will be returned to the agent as required.
Wccftech said that its sources pointed out that these graphics cards may be imported from China by agents in Vietnam. EVGA has likely noticed this, and may still be investigating.
