In the latest monthly routine update launched by Microsoft, the OneDrive client of Windows 10 20H2~22H2 has a crash problem. The issue is caused by an update introduced by Microsoft, which crashes when the user unlinks the device, stops syncing, or tries to log out of the account.
After installing update KB5018410 or later, OneDrive may close unexpectedly and error messages appear when trying to log out or unlink your account in the OneDrive sync app, cancel the sync to the device in the SharePoint or Teams website. In addition, if the user tries to uninstall OneDrive, it will also crash and cannot be uninstalled normally. The above problems affect both the regular version and the commercial version.
The platforms known to be affected include Windows
10 version 20H2, version 21H1, version 21H2, and Windows 10 version 22H2.
Microsoft did not explain why the problem occurred or how to fix it, but simply stated in the log that the crash was resolved by releasing the KB5020953 update. The out-of-band update will not be automatically downloaded and installed. Affected users must manually go to the Microsoft Update Catalog website to download
, install, and restart the system to take effect.