Microsoft confirms that the KB4601319 cumulative update caused many bugs
Microsoft earlier released KB4601319 cumulative update to Windows 10. The same as the previous update, it still fixes old problems and brings some new bugs.
The problem that has been confirmed by Microsoft is that the cumulative update KB4601319 released for Windows 10 20H1/20H2 causes the camera to malfunction.
It seems that the latest cumulative update destroys the Intel camera driver, causing the camera to not work after the user installs the update, which affects many remote office users.
Microsoft currently does not provide a temporary solution, so the company’s advice to users is to uninstall the latest update directly if the camera does not work.
The demand for remote office work has soared due to the epidemic. Many users who work from home need to use cameras for remote meetings, so the camera usage rate has also soared.
This is also the reason why a large number of users have reported to Microsoft after installing the update that the camera is unavailable. Microsoft has also promised to release an update as soon as possible to fix this problem.
It is worth noting that in addition to the camera problem, there is also user feedback that after installing the update, accessories such as the wireless mouse and second monitor also appear abnormal, including performance degradation.
There are also blue screens of death problems after users install the update, but these issues may have a limited impact, so Microsoft has not issued a response to user feedback.
After all, most of the feedback from users may not be responded to by Microsoft. This time, if it were not for the camera to affect too many remote office users, it is estimated that Microsoft would not respond so quickly.