Microsoft will let users repair their own Xbox controllers

As an increasing number of manufacturers allow consumers to disassemble and repair their purchased mobile phones and 3C products, Microsoft has now opened up the avenue for customers to self-repair Xbox controllers.

The controllers currently permitted for self-repair include the Xbox Elite Wireless Controller Series 2 and the Xbox Wireless Controller. The replacement parts offered encompass the controller’s motherboard, panel, and control buttons. The cost of these components ranges between $19.99 and $59.99.

Compared to the expense of repurchasing a controller set for $54.99 or $179.99, or potentially receiving components of inconsistent quality from third-party repairs, Microsoft emphasizes that these official parts can not only guarantee usage quality but also endorse a modular replacement approach for easy repair.

Prior to this, Microsoft had collaborated with iFixit to provide certified repair tools, enabling third-party repairers to disassemble the Surface series more conveniently. This extended the lifespan of Surface series models and consequently reduced their environmental impact. This includes this year’s Surface Pro 9 and previous models such as the Surface Laptop 3 and Surface Pro X, all of which possess easily disassembled and repairable characteristics.