Italian consumer association Altroconsumo initiates a class action lawsuit against Apple
Earlier, American consumers received compensation after a class-action lawsuit due to the performance reduction incident, and the Italian industry regulator issued a 10 million euro fine to Apple.
But the fine was only issued by the Italian regulatory agency that does not involve consumers, so now the Italian consumer association Altroconsumo is also filing a class-action lawsuit against Apple.
Altroconsumo asked Apple to pay users a total of 60 million euros. Earlier, the Belgian and Spanish consumer insurance agencies also filed lawsuits on this issue.
For electronic devices, batteries are consumables, because long-term use of battery capacity will gradually decrease and affect performance. Of course, this will also lead to impaired user experience.
For example, when the battery performance is low, if the mobile phone is running high load tasks, it may lose power quickly, and it may suddenly shut down.
Apple uses the system firmware to artificially limit the processor frequency of the mobile phone. This approach can avoid the sudden automatic shutdown of the mobile phone but will cause the mobile phone to freeze.
Moreover, Apple did not notify users in advance when implementing this strategy, which caused a large number of users to find that their mobile phones became stuck after upgrading the system.
Although Apple said that this is based on user experience considerations, more consumers believe that this is actually Apple deliberately limiting the frequency of old devices to stimulate users to replace new ones.
In response to this situation, many regulatory agencies around the world are investigating Apple, and Apple is currently fined by regulatory agencies as a punitive measure in the EU and the US market.
The Italian consumer association Altroconsumo believes that Apple’s actions harm the rights and interests of iPhone 6, iPhone 6 Plus, iPhone 6S, and iPhone 6S Plus users.
The consumer insurance agency requires Apple to compensate the affected users a total of 60 million euros. Of course, Apple completely rejects these lawsuits and denies that it violated the regulations.