ASUS ROG Maximus Z690 HERO may be defective

ROG Maximus Z690 HERO is one of ASUS’s new top-level motherboards. It belongs to the flagship product. Among the first batch of high-end motherboards released on Intel’s Alder Lake platform, ROG Maximus Z690 HERO is one of the most comprehensive models, and many high-end enthusiasts who buy the 12th-generation Core series processors choose this product.

ROG Maximus Z690 HERO defective

According to Wccftech reports, there have been several reports about the defective ROG Maximus Z690 HERO motherboard in the ASUS ROG Forum and ASUS Forum recently. There were at least six reports in a few days. According to the situation described by the user, it usually happens after a few days of use. You may hear some abnormal noises from the ROG Maximus Z690 HERO motherboard in the early days, but the motherboard does not seem to find any problems, but on the next day, the motherboard fails to boot and the indicator light shows 53 errors. Although the indicator light is still on, there will be burn marks below it. What’s more serious is that some users have encountered a fire on the motherboard.

The 53 error prompted generally refers to memory compatibility problems or memory installation problems. In this incident, some users said that the indicator light displayed “Orange Light of Death”. A user consulted ASUS after-sales service, and the other party replied that the model of memory he used was not on the QVL (qualified supplier list) of ROG Maximus Z690 HERO. It is understood that some DDR5 memory manufacturers will write wrong SPD information in the XMP configuration file, causing the high voltage in the memory circuit, and finally causing damage to the IC responsible for the memory. Even so, the motherboard should not be burnt.

Some users speculate that the ROG Maximus Z690 HERO motherboard may have something to do with BIOS. There is news that the new 8011 version of the BIOS will improve the stability of the memory and reduce the problem of 53 errors in the indicator light. At present, ASUS officials have not issued an announcement on this matter, and may still be investigating the specific reasons.