Apple is preventing users from repairing MacBooks at unauthorised service providers

The leaked documents circulating on the Internet indicate that Apple may update the after-sales policy, which may prevent users from repairing equipment at unauthorised service providers.

The unlicensed service providers are not Apple retail stores and Apple geniuses, as well as Apple’s official partner suppliers. There are many such unauthorised repairers.

The newly leaked document indicates that Apple will provide authorised diagnostic software to licensed service providers to diagnose the device’s display, motherboard and flash memory modules.

The diagnostic software provided by Apple is naturally not available to unauthorised repairers, and the new diagnostic software is said to be related to Apple’s T2 security chip.

Apple said that repairs to any component of the device could result in the system not working correctly or incomplete maintenance without using the new diagnostic software.

The implication is to tell the user that they must go to an authorised service provider for equipment repair, otherwise, the device may not work correctly or have other problems.

Of course, this new change only applies to devices that contain T2 security chips. For older devices, it does not matter if there is no such security chip.

The CEO of iFixit, a well-known dismantling and repairing website in foreign countries, said in an interview that Apple might want to complete and more delicate control over how to fix equipment.

This approach may be to increase the opportunity for users to purchase new equipment in advance, which is to increase the frequency of replacement and promote the sales of new equipment.

Via: Neowin