Apple is expanding the Independent Repair Provider program to more markets
Apple has always had more restrictions on after-sales and equipment maintenance, especially since Apple added genuine certification to more original parts to prevent non-original basic components.
But the actual situation is that although users can purchase equipment online if there is a problem, they have to find an Apple retail store or an Apple authorized repairer.
And not all cities have Apple retail stores or authorized repairers. If not, users may need to send the device back to Apple for repair.
To solve this kind of problem, Apple seems to be opening up more repair service providers to join the after-sales program, allowing users to complete repairs through the nearest service provider.
According to Apple’s Independent Repair Provider program plan, if you want to participate in the certified repair of Apple devices, the repair service provider needs to apply to Apple in advance and purchase Apple’s original related parts.
Including but not limited to batteries, screens, diagnostic tools, etc., and repair service providers want to purchase these original parts and there are quantitative restrictions to avoid reselling.
It is actually very easy for users to repair some simple problems by non-certified repair service providers, but this may cause the user’s equipment to lose the warranty.
This is also the case after Apple expands the repair service provider to allow more users to repair at the authorized service provider so that even if there is a disassembly problem, the warranty will not be affected.
It is worth noting that Apple stipulates that if the service provider applying for the franchise is found to use unofficial parts, it may be fined or even disqualified for repairs.
At present, such repair service providers have been provided in the United States, Canada, and Europe, and Apple’s major markets such as China, South Korea, and Japan will also support the plan.