AMD’s second Ryzen 7000X3D burnout statement
Recent reports of Ryzen 7000X3D series processors suddenly burning out have garnered the attention of numerous enthusiasts, with the issue stemming from the chip voltage rising to unsafe levels. AMD has previously issued a statement acknowledging the problem and initiated an investigation, ensuring that motherboard and ODM suppliers maintain their devices’ BIOS settings within the proper voltage range for operating Ryzen 7000X3D series processors. Affected users have been urged to contact AMD customer support.
However, some users have reported that regular Ryzen 7000 series processors are also affected by the sudden burnout issue, suggesting that AMD has not entirely resolved the problem. In response, AMD issued a second statement to Anandtech, emphasizing the importance of affected users contacting AMD support staff.
AMD’s second official statement reads:
“We have root caused the issue and have already distributed a new AGESA that puts measures in place on certain power rails on AM5 motherboards to prevent the CPU from operating beyond its specification limits, including a cap on SOC voltage at 1.3V. None of these changes affect the ability of our Ryzen 7000 Series processors to overclock memory using EXPO or XMP kits or boost performance using PBO technology.
We expect all of our ODM partners to release new BIOS for their AM5 boards over the next few days. We recommend all users to check their motherboard manufacturers website and update their BIOS to ensure their system has the most up to date software for their processor.
Anyone whose CPU may have been impacted by this issue should contact AMD customer support. Our customer service team is aware of the situation and prioritizing these cases.”
Anyone potentially affected by this issue while using a CPU should contact AMD customer support. Our customer service team is aware of this situation and is prioritizing these cases.
AMD has issued AGESA updates to the involved hardware parties, urging motherboard suppliers to provide modified BIOS firmware updates for distribution to end users. AMD recommends customers closely monitor motherboard download pages, which reflect the advice given by many of their motherboard partners.